Career roadmap
Information Technology
Broad support, infrastructure, and administration pathways with many entry points.
Common roles
- Help Desk Technician
- Desktop Support
- Network Technician
- IT Specialist
Transferable military skills
- Troubleshooting
- Customer service under pressure
- Documentation
- Equipment accountability
Certifications
- CompTIA A+
- CompTIA Network+
- Microsoft fundamentals
Entry level
- Foundational certification
- Support ticket experience
- Learn ticketing systems
Intermediate
- Systems or network specialization
- Scripting basics
Advanced
- Infrastructure engineering
- IT management
Degree expectation
Frequently optional
Remote potential
Medium — some roles require on-site work
Experience range
Entry to intermediate
Estimated costs, timelines, and income figures are illustrative placeholders only and are not guaranteed.